Frequently asked questions

Does the Clinic only work by appointments only?

Yes. Please contact the clinic for an appointment and we can set up a mutually convenient time for you to come. 

What happens at the first appointment?

Your first appointment will be to see how electrolysis can help you and also look at your medical history. Cathy will complete an assessment of you, which will include your medical history and medications, so please bring these details with you. Usually there is a patch test where appropriate settings for you can be established, and you can experience how the electrolysis can feel. It is normal for Cathy to take photos before and after treatment so that progress can be monitored. These are kept securely and are confidental along with your treatment records.

Do I need to do anything beforehand.

It's a really good idea to be well hydrated, so please consider increaing your fluid intake at least 24 hours before treatment.

Please ensure the area to be treated is clean and free from makeup (if used of course). 

Be on time! Cathy has appointments that are often "back to back" with the necessary cleaning time in between. If you're late, you may have a shorter session and be charged for the full session.

Is electrolysis uncomfortable?

Everyone experiences sensations differently so it is very difficult to answer. Most people experience a slight sting or maybe a warm sensation initially  that lasts a fraction of a second. After a few hairs have been treated you'll more than likely settle into the "groove" and the treatment time passes quickly.

What side effects are there?

The most likely side effect you'll have is to get is some reddening of the skin in the treated area. This normally disappears within a few hours after treatment.  Alternatively you may get little red spots on the treated skin and again these should disappear within 24 hours. Anything more than that, please contact Cathy. At your initial consultation Cathy will go through any possible reactions or side effects  you may experience.

Is there any aftercare needed?

The final part of the treatment is the application of aloe vera, witch hazel gel, or Sterex Après Creme. Using one of these after your treatment will help the skin calm down. Cathy has supplies for you to buy if you wish. A bonus is that these treatments can also be used for other things like aloe vera may be used for sunburn.

Please avoid touching or picking at the area after treatment. 

Makeup to the treated area should be avoided for 24 hours. the same applies to perfume and aftershave.

When can I apply makeup, go swimming etc after treatment

It is recommended that you don't apply makeup or go swimming for 24 hours after the treatment.

What are your hygiene sterilisation procedures?

Any treatment given by Cathy will comply with National and local standards. The standards are set by the Environmental Health Department and the Clinic keeps up to date with the latest methods and standards laid down.

The skin area to be treated will be cleansed with an antibacterial agent suitable for skin.

Only single use pre-sterilised probes are used, and will be opened in your presence immediately before the treatment starts.

Sterilisation of other equipment for each treatment is done by an autoclave to medical standards.

How much does electrolysis cost?

The cost varies depending upon the amount of treatment time. There is a mandatory initial consultation which costs £40, and where we discuss your personalised treatment plan. Treatment after that is based on the following time bands ...

1-15 minutes - £25

16-30 minutes - £40

31-45 minutes - £50

46-60 minutes - £70

What payments methods are available?

You can pay cash, or make a card payment. The clinic also accepts Apple Pay and Android Pay.

What should I do if I have problems or concerns after treatment

Please contact the clinic and Cathy will help. 

How do you safeguard my data privacy?

Cathy conforms and adheres to the guidelines and practices set down by the Information Commissioners Office (ICO) in the UK. Full details are available from Cathy but in brief they are: